Client Solutions Manager - Global Business Solutions - Gaming (San Francisco) Job at TikTok, San Francisco, CA

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  • TikTok
  • San Francisco, CA

Job Description

Client Solutions Manager - Global Business Solutions - Gaming

Base pay range: $70,800.00/yr - $133,334.00/yr

Responsibilities

  • Manage and grow post-sale client relationships and revenue for advertisers
  • Become an expert in TikTok solutions for businesses of all sizes and adapt recommendations quickly to suit varying client needs
  • Grow revenue, educate and lead upsell conversations with clients post initial sale
  • Spearhead client education on products and product updates to advise on the best approach to drive business outcomes for clients and agencies
  • Outline and oversee all measurement strategies for clients in relation to tracking metrics and delivering results
  • Identify optimization opportunities for improving performance
  • Demonstrate expertise in all matters relevant to your book of business, including escalation and troubleshooting to resolve client issues
  • Consult and coach clients and agencies to achieve greater results on TikTok solutions

Qualifications

Minimum Qualifications

  • 5+ years of campaign management experience
  • Mobile marketing background with familiarity with all relevant KPIs
  • Experience in account management and/or client services roles in digital marketing or ad tech
  • Experience with auction-based ad networks
  • Strong analytical skills to identify data-driven insights
  • Background in performance advertising, managing complex and scaling challenges
  • Experience diagnosing and solving technical problems with product and engineering teams

Preferred Qualifications

  • Knowledge of the gaming industry; experience working in or with gaming companies is an advantage
  • Strong communication skills and ability to build relationships
  • Ability to pitch and upsell effectively
  • Ability to prioritize and manage tasks in a fast-paced environment
  • Proven track record of growing account revenue, developing custom media strategies, and managing product testing roadmaps
  • Familiarity with measurement frameworks and attribution models

About TikTok

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, with offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product helps people express themselves, discover, and connect. Our diverse teams create value for communities and users. We strive to do great things with great people, lead with curiosity and humility, and foster an Always Day 1 mindset to achieve breakthroughs.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. We celebrate diverse voices and aim to reflect the communities we reach.

TikTok Accommodation

TikTok provides reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs, or other protected reasons. If you need assistance or an accommodation, please reach out to us at

Job Information

Compensation Description (Annually): The base salary range for this position in the selected city is $70,800 - $133,334 annually. Compensation may vary based on qualifications, skills, competencies, experience, and location. Base pay is part of the Total Package and may be eligible for bonuses/incentives and restricted stock units. Benefits may vary; employees have day-one access to medical, dental, and vision insurance, a 401(k) with company match, parental leave, disability coverage, life insurance, wellbeing benefits, and paid time off. The Company reserves the right to modify benefits at any time.

For Los Angeles County (unincorporated) Candidates: Qualified applicants with arrest or conviction records will be considered in accordance with all applicable laws, including the Los Angeles County Fair Chance Ordinance and California Fair Chance Act. Criminal history may impact duties related to client interaction, handling confidential information, and access to IT systems.

Seniority level

  • Mid-Senior level

Employment type

  • Full-time

Job function

  • Business Development and Sales
  • Industries

Referral notes: Referrals increase your chances of interviewing at TikTok. Get notified about new Client Solutions Manager jobs in San Francisco, CA.

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Job Tags

Full time,

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