Job Description

Job description: Job Title: LTSS Service Care Manager/Case Worker Location: Hybrid Must reside in Del Rio, TX Contract Duration: 6 Months (Contract-to-Hire Potential) Department: LTSS (Long-Term Services and Supports) Work Schedule: Monday Friday, 8:00 AM 5:00 PM (1-hour lunch) Travel Requirement: ~75% field travel within the MRSA West area (3 days/week), 2 days remote Interview Format: 1 Microsoft Teams Video Interview (Camera On) About the Role Seeking an experienced LVN or equivalent professional experienced working with Aged, Disabled and Blind population, to join our LTSS team as a Service Care Manager. This hybrid role blends field-based assessments with remote documentation and service planning for members receiving long-term care. This is a unique opportunity to make a real difference for aged, blind, and disabled populations while enjoying the flexibility of both in-field and remote work. Key Responsibilities Conduct member assessments at home using standardized tools (e.g., H2060 form) Evaluate complex and high-risk members and recommend appropriate care plans Support or facilitate the development of service authorization for personal attendant services Complete accurate documentation and submit authorizations/denials within 3 business days Educate members, caregivers, and families on long-term services, procedures, and community support options Collaborate with providers, specialists, families, and community organizations Maintain timely, detailed, and compliant records in the electronic care management system Meet quality and turnaround benchmarks, including a 92%+ quality assessment score Act as a member advocate to ensure access to services and optimize outcomes Attend meetings, shadowing, and onboarding activities per Centene's standards Travel locally (~75%) with reimbursement for mileage; company laptop and phone provided Qualifications Required: LVN license (Texas) or bachelor's degree in healthcare, social work, or 3+ Years of Experience working with aged, disabled or blind population. 2 4 years of related experience Must reside in or near Del Rio, TX Experience with the aged, blind, or disabled population (5+ years preferred) Proficiency with Microsoft Office Suite (Outlook, Word, Excel) Reliable transportation for in-field visits Preferred: Bilingual English/Spanish Experience in LTSS, case management, care coordination, or community health Background in social work, nursing, or human services What Makes This Role Stand Out Impactful, member-facing role improving access to long-term services Field-based autonomy with flexible remote workdays Opportunity to grow within Centene's respected health plan network Laptop and work phone provided Contract-to-hire potential for strong performers Additional Information Travel: 75% of local travel required Mileage reimbursement: Yes Overtime: May be required Background Check: Standard background screening required Compliance: No subcontract permitted; contractors must sign Temporary Worker Acknowledgment Top Skills We're Looking For 1. Experience with Aged, Blind, or Disabled populations (5+ years) 2. Bilingual (English/Spanish) strongly preferred 3. Proficiency in Microsoft Office and documentation tools

Job Tags

Contract work, Temporary work, For contractors, Work at office, Local area, Remote work, Flexible hours, 3 days per week, Monday to Friday,

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